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Compton Fibre Newsletter No.10
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A quick update on the voucher redemption process for voucher holders and a couple of other points.
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The allocation of fibre broadband installation dates seems to have been a bit random.
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Only four or five of us have the service so far.
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March is going to be a busy month for installations, then about half a dozen get their fibre in early to mid April.
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If you have any questions or feedback about your own installation, please let me know.
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Voucher redemption process - for voucher holders
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(updated based on feedback from early installations)
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After your installation, Openreach contact DCMS to claim the value of your voucher. Timing is up to Openreach.
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The first you see is an email from Gigabit Vouchers subject Gigabit Broadband Voucher Scheme – you need to confirm your new connection to receive your grant
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Please watch out for this email (check your spam folder).
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If the email doesn't arrive within about a week of installation, please let me know.
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You click a link in that email which takes you to an online form to confirm the installation has been successful.
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You will get an email with the subject
Gigabit voucher scheme - process complete confirming that DCMS will pass the voucher value across to Openreach.
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Please forward that email to me when it arrives.
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You may be contacted on behalf of DCMS to set up a visit or collect information about your new connection. These checks are generated randomly.
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We've prepared a flyer about the new fibre internet service.
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It's designed for residents who haven't been receiving these email newsletters.
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It should be back from the printers next week.
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Then we'll deliver it to all households in the area covered by the fibre rollout.
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After installation, some people have found that their own wifi can't keep up with their new fast fibre broadband.
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If this affects you, Zen and BT have whole home wifi offerings for a monthly fee.
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You can buy your own wifi extenders or mesh systems which may be more economical in the long term.
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My son is very happy with a mesh wifi system he bought from a well-known online retailer. I have details if anyone is interested.
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About this newsletter: We set up this newsletter so that we can send you occasional updates about the project. You can always keep an eye on the project website at cfp.comptonshawford.uk.
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If you have any questions, please reply to this email.
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Adrian Walmsley
Community Lead
Compton Community Fibre Partnership Ltd
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